From broken to fixed
in 4 steps
No confusing menus, no upsell pressure. We match you to the honest fix that fits your situation.
The Process
How GRP works
Tell us what's going on
Use the 30-second intake wizard. Pick the room, the fixture, and what's happening. No jargon, no guessing.
- Kitchen, bath, basement, or outdoor
- Leaks, clogs, no-hot-water, noises, installs
- Takes under 30 seconds
Get matched to the right fix
We point you to the option that fits your situation: a custom DIY guide, a live video call with a plumber, or a vetted local pro.
- DIY guide — custom to your fixtures & skill level
- Video call — $95, 2-hour live walkthrough
- Pro match — experienced, background-checked plumbers
Choose your path
No pressure. Browse the free DIY library, buy a custom guide, book a video call, or join the Association for lifetime perks.
- Free library — always open, no card needed
- Custom guide — suggested $19, pay what you want
- Association — every 4th repair free, seasonal discounts
Get it done
Follow the guide, hop on the video call, or let the pro handle it. We're here if you get stuck.
- Step-by-step with photos & parts list
- Live video support if you need a hand
- Pro jobs backed by our quality guarantee
Your Options
Pick the help that fits
No single right answer. Some jobs are perfect for DIY. Others need a pro. We help you decide.
Free DIY Library
Browse tutorials, parts lists, and safety basics. No signup required.
Custom DIY Guide
A step-by-step plan written for your exact fixtures, layout, and skill level.
Virtual Plumber
Live walkthrough with a real plumber. $45 deposit, $50 at appointment.
Association Program
Every 4th repair free, 12% off seasonal months, partner perks for life.
Still have questions?
Call or text us — we're a small Chicago team and we actually answer.