Where we keep score. These numbers refresh straight from the database — no hand-editing, no cherry-picking. If we're missing a promise, this page shows it.
Window: Last 30 days · Updated 9/8/2026, 2:24:07 AM
Based on 0 customer reviews.
Based on 0 pro reviews. Yes — accountability runs both ways.
What the pros pooled, what it delivered.
Scheduling failures are where most plumbing services break trust. Our scheduling system keeps one unified view of provider availability and customer jobs — so coverage is visible before anything goes wrong, not after.
The provider confirmed to perform the job, verified the night before and again before departure.
A first backup from the shared pool, activated if the Primary becomes unavailable before dispatch.
Final coverage if both the Primary and Secondary drop off.
Our promise: if your assigned provider becomes unavailable, we immediately begin activating backup coverage to keep your job moving — and you get an update whenever your assigned provider changes. That's organized persistence, not a claim that circumstances can never interfere.
I'm Yusuf, founder and owner-operator of GRP Chicago. My name is on the co-op, my truck's on the job list (GOG tier, capped at 2 jobs a week), and my reputation is on this page.
Here's what I commit to, in public:
If we ever stop doing these things, tell us directly: customersupport@grpchi.com.
— Yusuf, Founder, GRP Chicago
Numbers are aggregated over a rolling 30-day window. No customer, pro, or job identifiers are shown here — this page contains only totals and averages.